Point-of-Sale Equipment for the Jewelry Shopkeeper
Note that the point-of-sale (POS) "terminal" must be an actual
computer. If you want a POS computer and an office computer you will
need to set your computers up in a "network". Networking two or more
computers requires special equipment, software and installation. If
you need them you can request from us more detailed notes discussing
Note that Compulink doesn't sell any point-of-sale (POS) hardware but
can make the following suggestions.
M.S Cash Drawer is a manufacturer of cash drawers. These
drawers are simple boxes that pop open when sales are rung up in the
Jewelry Shopkeeper. Cash drawers come in many sizes, colors and
materials. Some are made of wood, some are made of steel, some are
made for under-counter mounting and some for desktop use. Also,
different sizes of cash trays are available. Please contact Kassoy
for details on different drawer configurations.
Whatever drawer shape and size you decide on, be sure to order the
parallel-pass-through IPSTI) interface. This connects to your
computer's LPT parallel port and then your parallel port printer
connects to the cash drawer. If you don't have a paralle port
or a printer with a parallel port then other arrangements will
need to be considered.
While it is technically possible to use a cash drawer with a serial
computer interfaces, note that Compulink does NOT recommend trying to
use a serial cash draw because they have often proven difficult to
configure and to be unreliable with this program.
Another type of cash draw is neither parallel or serial, but instead
plugs into a special cash draw connector on the back of special POS
printers. These generally cost less than a parallel cash draw and are
generally reliable and easy to configure, however they are less
flexible since they can only work with special printers. The parallel
drawers will work with any parallel printer whether it's a regular
dot-matrix or laser printer or a POS printer.
A dealer for cash drawers
Kassoy (516) 942-8517 (516) 942-5514 (Fax)
16 Midland Ave
Hicksville, NY 11801
A dealer of Barcode and POS equipment:
Barcode Discount Warehouse
2950 Westway Drive Suite 110,
Contact Lisa Kramer Ext 202
Another Cash Drawer & POS Equipment Distributor:
MS Cash Drawer (800) 544-1749 Susan Peterson
An on-line dealer for MS Cash drawer is www.nurol.com
Receipt Printers and Pole Displays
For receipt printing most jewelers prefer printing receipts on a
medium size receipt that is pre-printed with the store name, address &
logo. There is a special receipt available for HP LaserJet and InkJet
printers which has two receipts on each page with a perforation down the
middle - with a store copy and a customer copy. The receipts print
rotated such that you get two 8.5" tall by 5.5" wide receipts side by
side. This form is available from Hessler Enterprises
Otherwise there are dot-matrix receipts available. These receipts have
sprocket feed holes and with perforations and are often made of two- or
three-part paper. These forms require a regular 80 column dot-matrix
printer such as those made by Epson, Panasonic or Citizen (specifically
not Okidata printers). Hessler Enterprises makes a 6" wide by 8.5" tall
receipt which works well. NEBS makes one which is 4" wide by 7" tall (style
If you order pre-printed receipts, make sure the store name, address,
phone number and logo don't take up much more than the top inch or
inch and a half; this it to leave adequate room for the receipt. Also
note that except for the store information, the receipt is completely
blank; i.e. it must NOT have boxes or lines pre-printed for the date
or customer name or prices, etc. This is because the Jewelry
Shopkeeper can dynamically change the printed positions of this
information depending on exactly what information is on the receipts.
You could however, have a thin border printed all around the edge
which would not interfere with the receipt that the Jewelry Shopkeeper
prints. Also having a design or pattern in the body of the receipt
would be ok provided it is light enough that it will allow you to read
the parts of receipt that will print right over this design.
Examples of 40 column receipt printers are Ithaca
Series 50 and 50+, Citizen DP3530, Star 300 Series and Epson 300
Series. Each of these printers prints on a 4 inch wide roll of receipt
paper like an adding machine. These printers can only print on rolls
of paper, not the larger Hessler or NEBS forms. The Ithaca 50 Series
50 has been extensively tested by Compulink.
The newer POSjet 40 column receipt printer uses 2-color inkjet printing
so it is quiet but prints a durable receipt and the red and black printing
adds a little pizazz.
The thermal printers are very quiet and quick but the receipts are fragile.
Jewelry Shopkeeper supports both the pre-printed form receipts and the
40-column receipt printers. Decide on the type of receipt you want
before buying a Point-of-Sale receipt printer.
ICD also sells special keyboards that support barcode readers and a
credit card swipe. Pole displays are those small displays on top of a
pole which shows the customer the items that are being rung up. The
Jewelry Shopkeeper supports the Ultimate Technologies pole display.
If you are going to place a cash drawer on top of the counter, you
might want to get a cash drawer shoe. A shoe is a plastic molding that
has a space for a keyboard, a 40-column receipt printer, a pole and a
platform for a monitor. These shoes keep the point-of-sale station
neat and professional looking, but you have to have a keyboard,
printer, shoe and cash drawer that were designed to fit together.
Cash Drawer Installation
1) Attach the parallel cable from the computer to the cash drawer
and then from the cash drawer to the receipt printer. Note the
which port you've attached the cable to. Parallel ports are LPT1,
LPT2 or LPT3. Serial Ports are COM1, COM2, COM3 or COM4. Parallel
cables have a 25 pin female connection on the computer; serial
cables have either a 9 or 25 pin male connector on the computer.
2) Start the Jewelry Shopkeeper. Go to the Store Information
Defaults [choice 8-8]. Page down several times until you get to
the page titled Customize Receipts (about page 14.) In the middle
of the screen the question: 'Enter the ASCII code sequence that
opens the cash drawer:............'. There is a long entry field
for this sequence. Try typing: 007,007,007.
(Some Epson receipt printers require 027,112,000,025,250 or
027,112,001,025,250; Ane 'APG' brand drawer used 027,112,048,040,040 )
(Some versions of the program have a short field for you to type
in the ASCII code where you can type in 07. Below that is a
prompt for how many times the code should be repeated, enter 3)
3) Most cash drawers pop open when the BELL character (ASCII
character 7) is sent to the cash drawer. Some drawers can be
configured to open on any character. The BELL character is best
because as its sent to the cash drawer its also sent to the
printer; since the BELL character is a non-printable character it
won't ruin your receipt. If you have a configurable cash-drawer,
there will be several tiny switches called DIP switches. The cash
drawer manual shows you which switch settings correspond with
which ASCII characters.
4) From the Main Menu, select Printer Redirection [choice 8-B].
Select a printer that most closely matches your receipt printer
(1 for Epson and compatibles, 4 for IBM Graphics printers, 6 for
Ithaca Peripheral 40 column printers). Make sure the third column
titled 'PRINT_PORT' is filled in with the appropriate printer
port name (LPT1, LPT2, LPT3.) Remember the printer number to the
left of the printer name that best describes your printer. Press
<Esc> to proceed to the next page, titled Customize Printer
Destinations. On the receipt printer line and the Cash drawer
line, type the printer number you just remembered from the
5) To test the printer, exit to the Main Menu and press the letter N
for No-sale. This should pop the cash drawer. If you're using the
Shop-Pro version, select No-Sale from the Miscellaneous Options
menu [choice File-M-N].
The program will send the cash draw ASCII code at the same time a
receipt is printed after a payment is recorded.