Return Inventory to Vendor - RTV
Use this feature when you return either invoiced merchandise or items received on memorandum.
The inventory levels are reduced, a credit invoice (negative payable) is generated, the return log for that item is updated, and a return to vendor slip can be printed.
If you use QuickBooks link, note that this return memo would NOT issue credit
for Memo merchandise because the incoming memo wasn't a payable.
From the Inventory Menu, select Return Inventory to Vendor
You can manually type your own return number, but generally you can leave it empty and let Shopkeeper assign the next available number. You don't need to type a vendor because the first Sku that you select will set the vendor for this return. It's useful to type Notes, but they are not required.
Often you can quickly start by clicking directly on Ok - Edit List
Then search for each item by typing or barcode scanning the Sku numbers, or searching by Style number.
Then when the list is complete, choose Save to continue.
That will return the focus to the top where you can update the notes if needed and print a return slip.
There is a choice of slip layouts - with or without pictures.
If you need to retrieve a previous return batch, you can open this form and click
the drop-down arrow by the Return Number. Once you retrieve a prior return you can
reprint it, or you can update the list - either removing or adding items.
You can see the return history of any item On the Inventory Status screen by
choosing the Returns option from the Activity page.
You can run reports on all returns via the Reports Menu.
