SHOPKEEPER > PRINTING > TAGPRINTING

THERMAL.CON

Connecting Barcode Thermal Transfer Tag Printers

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* Note that a C-Itoh and Citizen printers use the same 'language

as a Datamax printers (they are Datamax compatible) so references to

Datamax below apply to you if you have a C-Itoh or a Citizen printer.

1) Know what port the printer is plugged into (e.g. LPT1, LPT2,

COM1, etc.) We always recommend that you get a parallel

version of the Zebra or Datamax printers which would connect

to one of the LPT ports. Only the serial versions of the

printer would connect to a COM port.

While serial printers have never been recommended and are not

officially supported. If you have Windows 2000 or XP AND have

a network we have some suggestions on how to get that working

3) Test the connection by printing some sample tags. Go to the

Jewelry Shopkeeper's COMMAND MENU. (To get to the Command

Menu from Windows, double-click on the JS-Menu icon) At the

Enter Your Choice---> prompt, type (for Datamax-type)

COPY DMXTEST LPT1 and press Enter

or, for a Zebra type

COPY ZEBTEST LPT1 and press Enter

or for an Eltron printer (some low-end Zebras are Eltrons) type

COPY ELTEST LPT1 and press Enter

If different, use the correct port name in place of LPT1

This should make the printer print a few tags. The layout

will not be correct for your tags, but at least it should print

something that looks as if it would fit a dumbell tag. If it

doesn't print, that means that either the port name you have

specified is wrong, the cable is wrong or the MODE statement

is wrong (if using serial.) Technical note: This ZEBTEST

file is a simple text file containing ZPL to print a few

tags. The DMXTEST file contains some basic Datamax

instructions.

4) After you have determined that the test is ok, start the

Jewelry Shopkeeper, go to the System Maintenance menu and

choose Printer Redirection. Make sure the printer number

selected for the Thermal Printer corresponds to the right

printer port. To do this, check the list of printers and

make sure one of the entries has the correct printer port

name in the PRINT_PORT column. Note the number on the left

side of that line, then type that number in the following

screen next to the line where it lists THERMAL TRANSFER

PRINTER.

5) From Jewelry Shopkeeper choose 2,5 for Tag Printing.

Press D until that line reads THERMAL on the far right.

Press B for layouts and make sure the first question has a

D or a Z or an E according to your printer.

6) See the separate tag layout instructions - which are specific

to your type of printer.