COMPULINK 3300 Overland Avenue, Suite 201 § Los Angeles, California 90034 § 310 × 204 × 5121

 

Connecting the Zebra Printer:

 

1) Know what port the printer is plugged into (e.g. LPT1, LPT2, COM1, etc)

 

2) If for some reason you have a serial version of the printer make sure you configure the serial port by adding a line to your autoexec.bat file. This would be something like: MODE COM1: 9600,E,7,1,P Note that the exact settings in your case might be different — check with your Zebra dealer. Note there might be DIP switches which control the configuration of the serial port of the printer. The MODE statement and the printer configuration have to match. Also note that we don’t recommend the serial, we recommend the parallel.

 

3) Test the connection by printing some sample tags. Go to the Jewelry Shopkeeper’s COMMAND MENU. At the Enter Your Choice---> prompt, type

COPY ZEBTEST LPT1

(use the correct port name in place of LPT1)

This should make the printer print a few tags. If it doesn’t, that means that either the port name you have specified is wrong, the cable is wrong or the MODE statement is wrong (if using serial)

 

4) After you have determined that the test is ok, start the Jewelry Shopkeeper, go to System Maintenance, then choose Printer redirection. Make sure the printer number selected for the Thermal Printer corresponds to the right printer port. To do this, check the list of printers and make sure one of the entries has the correct printer port name in the PRINT_PORT column. Note the number on the left side of that line, then type that number in the following screen.