COMPULINK 3300 Overland Avenue, Suite 201 § Los Angeles, California 90034 § 310 × 204 × 5121
SALE # IS IN USE ALREADY. DO YOU WANT TO EDIT IT?
So they try another number and get the same message.
The reason for this is because the sale number really has been used in the past. You might have previously used sales numbers 5000 to 5500 already and somehow you might have accidently reset the sales number to 4500. Everything would be fine until you get to 5000 at which point you’ll get the above warning message, so you try 5001, 5002, etc. Clearly though this is not going to work because 5000 to 5500 have already been used.
What you should do is run a sales report sorted by sale number so you can see which sales numbers have been used. If you run a sales report and see that sales up to 5500 have already been used, you might then reset the next sales number to 6000.
To reset the next sales number, simply type in the desired new sale number the next type you type in a sale.
To run a sales report by sales number, go to the Main Menu and press 6,2,3 for the Itemized Sales Report screen. Set the Sort By option to Sale #, run the report and see which numbers have already been used.
You might consider starting all sales numbers with the year. E.g. start all sales in 1997 with 1997 or just 97 — this would give you sales numbers such as 9701513. Sales numbers can be up to nine digits long.
In version 8 and beyond, when you reset the sale number, you will be asked to confirm the new sequence number. The reason you have to confirm the resetting number is to prevent users from accidently resetting the sales number sequence.
If you use pre-printed sales tickets and you don’t always use them in order, you might find it annoying to be constantly asked if you want to reset the sales number, so you can change the threshold that causes the program to confirm the reset. The default is 10, but if you change it to 500, the program won’t ask for a confirmation if the sale number you use is within 500 of the last sales ticket. However, if you were to accidently type in a number that is 20,000 off from the last sale you would be asked to confirm.