Jewelry Shopkeeper Support

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FAQ -- Frequently Asked Questions

This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Menu selections will be presented like this: [8,1,7], which means that from the Jewelry Shopkeeper Main menu, select menu option 8; From the next menu select option 1; and from the resulting menu select option 7.

• Basic concepts of the Jewelry Shopkeeper (before you get started)
• More class code ideas
• Entering Appraisals.
• Reporting a customer sales and creating a mail merge
• First-time Accounts Receivable customer balance information entry.
• Barcoding with Jewelry Shopkeeper.
• Setting up more than one cash register.
• The city name name associated with a zip code is incorrect.
• Change the screens colors back to the original default colors.
• Copy the data from the regular working files to the training files.
• Donate a gift certificate.
• Bookkeeping Notes for v.7.5
• Bookkeeping Notes for V.8.2
• Hardware requirements
• Installing Jewelry Shopkeeper Icons on a Windows '95 desktop.
• Imaging with Jewelry Shopkeeper.
• How do laser envelopes look?
• Creating a mailing list diskette for a mailing house.
• Instructions for Mail Merge with Wordperfect v.7.0.
• Notes on sales files and sales reports.
• NEBS forms and Jewelry Shopkeeper
• Novell Netware hardware requirements.
• Networking with Jewelry Shopkeeper.
• Moving Jewelry Shopkeeper to a new computer.
• Setting up a second set of books.
• Taking a physical inventory
• Saving images in Shop Pro.
• Point -of-sale equiptment notes.
• postcard
• Printing in Windows '95
• General printing notes
• Customer list for purchases over a certain dollar.
• How are Repairs entered?
• Adding back a deleted customer
• Sale # is in use already error.
• Why Jewelry Shopkeeper doesn't re-use the same sku number for the same items.
• Handling trade-ins
• How does mail merge with work with Microsoft Word '97?
• Closing the year and making Year End adjustments.
• Installing Zebra and Datamax printers.
• Interstore transfer procedure
• zz sales

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Jewelry Shopkeeper is a trademark of Compulink. All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to compulink@jewelryshopkeeper.com.
Copyright © 1997 Compulink. All rights reserved.
Last modified: Tuesday February 17, 2004.