Navigation:  SALES > Void a Sale >

1. Select from the Menu

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From the Main Menu, choose SALES, then Void a Sale. The following screen will appear:

 

 

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█                      Golden Opportunity ♦ Void a Sale                        █

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                              Press <Esc> to Quit

 

 

        SALE NUMBER:              

 

 

 

Find the sale either by sale number or by the customer’s name. (see Display Existing Sales on page  for more detailed steps)

 

After you find the right sale, the following warning message will appear.

 

 

╔══════════════════════════════════════════════════════════════════════════════╗

║ NOTES: You should only void completed cash sales from today.                 ║

║ To return a completed sale made before today, choose ‘Enter a Cash...Sale’   ║

║ from the Sales Menu then make a new transaction, entering the same sku       ║

║ number of the item being returned, but entering a negative quantity (e.g. -1)║

║                                                                              ║

║ If you choose to continue, the X, Z and Posting reports WILL NOT reconcile.  ║

╚══════════════════════════════════════════════════════════════════════════════╝

 

                  Do you want to continue? No Yes  <Esc>=Quit

 

 

 

If the sale you selected to void is a layaway or special order sale, you will see this warning:

 

 

╔══════════════════════════════════════════════════════════════════════════════╗

║                 This is a Layaway or Special Order sale.                     ║

║ NOTES: You should only void completed cash sales from today.                 ║

║                                                                              ║

║ To cancel a layaway, choose ‘Edit Sales..’ from the Sales Menu, then reduce  ║

║ the quantity of any items to zero.                                           ║

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