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3.View Customer Status

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The following screen will appear:

 

╔══════════════════════════════════════════════════════════════════════════════╗

║ CUSTOMER #:     1016                                    CUSTOMER TYPE:  JK   ║

║                              ┌──────────────────────────────────────────────┐║

║ NAME: Jackson, Joe           │         FUTURE VALUE OF PAYMENTS DUE:_____.__│║

║ 123 Main Street              │ADDITIONAL PAYMENT DUE AT END OF TERM:_____.__│║

║ Los Angeles  CA  90034       └──────────────────────────────────────────────┘║

║ PHONES: (999) 999-9999  (999) 999-9999                                       ║

║                                                                              ║

║         CURRENT:  ______.__            PAY FINANCE CHARGES (Y/N):         Y  ║

║     0 - 30 DAYS:  ______.__                  PRIOR YR. PURCHASES: ______.__  ║

║    30 - 60 DAYS:  ______.__            PRIOR YR. FINANCE CHARGES: ______.__  ║

║    60 - 90 DAYS:  ______.__                        YTD PURCHASES: ______.__  ║

║    OVER 90 DAYS:  ______.__                         YTD PAYMENTS: ______.__  ║

║   TOTAL BALANCE:  ______.__             YTD FINANCE/LATE CHARGES: ______.__  ║

║    CREDIT LIMIT:  ______.__         CURRENT FINANCE/LATE CHARGES: ______.__  ║

║  1 MO. PAST DUE:  ______.__                 DATE OF LAST PAYMENT:  12/31/99  ║

║  2 MO. PAST DUE:  ______.__               AMOUNT OF LAST PAYMENT: ______.__  ║

║  3 MO. PAST DUE:  ______.__                     PREVIOUS BALANCE: ______.__  ║

║  4 MO. PAST DUE:  ______.__                      OPENING BALANCE: ______.__  ║

║  CURR. PMT. DUE:  ______.__                 MONTHLY PAYMENT PLAN: ______.__  ║

║                                               REMAINING PAYMENTS:       ___  ║

╚══════════════════════════════════════════════════════════════════════════════╝

 

 

These fields are for viewing only, and cannot be changed with this screen. If you need to make changes to this screen, choose Edit/Open Charge Accounts from the Customer Maintenance menu.

 

CUSTOMER #*} The unique customer account number.

 

CUSTOMER TYPE*} The type that was entered when the customer was set up.

 

NAME*} Customer name and address.

 

PHONES*} The customer's phone number(s).

 

The next five fields refer to the total charge balance, not necessarily the payment due.

 

CURRENT*} The net balance from charge purchases in the current period since the last statement.

 

0 - 30 DAYS*} The net balance from the previous period. For example, suppose you enter a sale in the month of January. When the month is closed on January 31, all charges incurred in January will appear in this field.

 

30 - 60 DAYS*} The net balance that is two periods old.

 

60 - 90 DAYS*} The net balance that is three periods old.

 

OVER 90 DAYS*} The net balance that is four or more periods old. When a customer has made a charge purchase and a balance remains for more than 4 months, the total remaining due on the charge will appear in this field.

 

CREDIT LIMIT*} The customer's credit limit.

 

1 MO. PAST DUE*} The amount of the customer's required payment that is one month past due.

 

2 MO. PAST DUE*} The amount of the customer's required payment that has been missed for two months.

 

3 MO. PAST DUE*} The amount of the customer's required payment that has been missed for three months.

 

4 MO. PAST DUE*} The amount of the customer's required payment that has been missed for four months or more.

 

CURR. PMT. DUE*} The minimum payment based on the last statement’s balance. The total minimum payment due is the sum of Curr. Pmt. Due. and the 1, 2, 3 and 4 Mos. Past Due amounts.

 

PAY FINANCE CHARGES (Y/N) *} Does this customer pay finance charges? Choose <Y> to charge finance charges, <N> to waive finance charges. Choose Y for revolving customers only; contract or installment customers do not pay finance charges.

 

PRIOR YR. PURCHASES *} The total customer purchases in the prior accounting year.

 

PRIOR YR. FINANCE CHARGES *} The total finance charges assessed in the prior year.

 

YTD PURCHASES*} The total amount of purchases for the year to date.

 

YTD PAYMENTS*} The total amount of payments for the year to date.

 

YTD FINANCE CHARGES*} The total finance charges assessed for the year to date.

 

CURRENT FINANCE CHARGES*} The finance charges assessed on the account on the most recent statement.

 

DATE OF LAST PAYMENT*} The date of the customer's last payment.

 

AMOUNT OF LAST PAYMENT*} The amount of the customer's last payment.

 

PREVIOUS BALANCE*} The previous balance as of the start of the previous accounting period, which is the same as the opening balance on the customer’s last statement.

 

OPENING BALANCE*} The customer’s balance as of the start of the current accounting period, which is the same as the closing balance on the customer's last statement.

 

MONTHLY PAYMENT PLAN*} If the customer is on a contract payment plan, this is the amount of the required monthly payment.

 

REMAINING PAYMENTS*} If the customer is on a contract payment plan, this is the number of monthly payments left from the original contract length.

 

FUTURE VALUE OF PAYMENTS DUE*} If the customer is on a contract payment plan, this is value of all remaining payments due including interest. This assumes the customer will pay off the balance in the number of months listed under Remaining Payments

 

ADDITIONAL PAYMENT DUE AT END OF TERM*} If the customer continues to make monthly payments for the number of months under Remaining Payments. This figure would be due to missed payments, late charges, finance charges or debit memos that were not calculated into the original contract.