Setting up Genius

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Instructions to Configure a Cayan / Merchant-Warehouse Genius Credit Card Terminal

 

You must have your Genius Credentials from Cayan. You must know the Store Name, Site ID and Key Code.
In addition you should have the Cayan / Merchant Warehouse  User ID and password which you use to access your on-line Cayan account.
If not - ask your Cayan/ Merchant Warehouse representative for your credentials before starting.

 

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For the Genius you need to determine or set its IP / network  address Check with the Merchant Warehouse instructions for the most current sequence of buttons to press for that.

 

If they didn't give you instructions try these steps:

 

We found that you can eliminate all the extra wires & cables by plugging a network cable directly into the Genius then power it up.

 

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Once booted, press 000 (zero zero zero) and type the password: 9416557 (that’s Cayan’s help 800 phone number)

 

Press the green Enter button on the keypad.

 

Write down the device’s IP address ( e.g. where you see 192.168.15.4 below )

 

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You MUST see PASSED three times to proceed:

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The IP Address is the first display setting. Record this for using in the next configuration step.

Press the red Cancel button on the keypad to return to the idle screen.

 

 

Verify you calk talk to the Genius by entering an address like this in your web browser's address bar (not search box) but change the 192.168.1.81  part below with your Genius's IP address.

http://192.168.154:8080/pos?Action=Status&Format=XML

You should see a  result like this:

 
<StatusResult>

 <Status>Online</Status>

 <CurrentScreen>00</CurrentScreen>

 <ResponseMessage/>

 <SerialNumber>169-055-685</SerialNumber>

 <ApplicationVersion>5.0.2.0</ApplicationVersion>

 <OSVersion>RFS00190</OSVersion>

 <AdditionalParameters/>

</StatusResult>

 

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Then add this IP Address in VJS. Open Preferences, then select Payment Options, Credit Card Defaults, "More Account Settings"

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Then Save and Exit.

 

Note that it if you have multiple Genius boxes, then you can set a different IP Address at each computer on your network  via the "Local Cont" page of Preferences and enter the Alternative IP Address for the MW Genius -

 

 

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If you want all credit card processing to use the Genius device, then type  MWSECURE4

as the Credit Card Authorization Type in the Credit Card screen of Preferences

 

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If, in addition to the Genius, you want to use the "classic" regular credit card swiper at some computers while others user the Genius, then type  MWSECURE4 for the Credit Card Authorization type [4 is if you have the encrypted MagneSafe credit card reader, 1 for the non encrypted reader.]

 

In this situation, most credit card payment types in Shopkeeper will use the "classic" Merchant Warehouse processing, but if you add a new payment type called "Genius2" then when you use that (e.g. instead of Visa or MasterCard) then Shopkeeper will switch to the Genius for that payment

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On the Payment Types page of Preferences, you can choose to Add New Payment Method. But remember, only bother with this if you're using both the Genius and a regular simple swiper.

 

Note: you can add a payment type only if other computers are out of Jewelry Shopkeeper.
If other computers are in Shopkeeper, then when you choose Save (at the top) the new type will not be able to be saved.

 

 

You must check the ‘Magnetic Swipe/Chip’ Check Box for this payment type

 

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Then choose Save at the top of the screen to save changes and exit Preferences.