If you get the "Cannot find working folder" message...
It's not uncommon for Windows networks to "forget" their network drive
mappings which connect a drive letter to the main computer. Keep these
notes because you may need them if it happens again.
Restart the Server/Main computer, then once it's back up restart the
other computer(s). If that doesn't fix it try these steps. Go to the
workstation computer (or "remote" or "slave") for these steps NOT the
1) At the Windows desktop (with all the icons) RIGHT-click Shop-Pro icon
2) Choose properties
3) Choose Program
4) NOTE the drive letter at the beginning of the WORKING folder (eg.
F: or E: or G: or J: etc.)
5) Click CANCEL
6) Double-click the "Network Neighborhood" / "My Network Places" icon.
7a) (If using Windows ME, double-click on the Entire Network icon)
7b) (If using Windows XP/2000, double-click on the Entire Network icon
Then double-click Microsoft Windows Network, then double-click the
workgroup name that appears )
8) Double-click the Computer icon that is the "Main" / "Server" computer
(note that you'll have to figure that out from the names. We
couldn't guess for you if that will be called RUBY, ZEYZ, DELL2
9) RIGHT-click the DRIVE /Folder where the COMPLINK.JS folder is located
(e.g. C, or D) - but right-click the drive's folder icon itself, DON'T
open it and then click complink.js folder
10) Choose MAP NETWORK DRIVE
(If there is no Map Network Drive option, instead click on Tools at
the top of the top of the window, then choose Map Network Drive)
11) OFF THE PICK LIST, choose the DRIVE LETTER OF THE WORKING FOLDER YOU
NOTED IN STEP 4. If there is a Reconnect at Login or similar box,
12) Click OK
13) Try Shop-Pro
Note: if you cannot even see the Main / Server computer anywhere in the
"Network Neighborhood" or "My Network Places" then you may have network
issues which may be as simple as checking the network cables and the
network "Hub" or which need to be addressed to a tech.