Connecting Barcode Thermal Transfer Tag Printers
* Note that a C-Itoh and Citizen printers use the same 'language
as a Datamax printers (they are Datamax compatible) so references to
Datamax below apply to you if you have a C-Itoh or a Citizen printer.
1) Know what port the printer is plugged into (e.g. LPT1, LPT2,
COM1, etc.) We always recommend that you get a parallel
version of the Zebra or Datamax printers which would connect
to one of the LPT ports. Only the serial versions of the
printer would connect to a COM port.
While serial printers have never been recommended and are not
officially supported. If you have Windows 2000 or XP AND have
a network we have some suggestions on how to get that working
3) Test the connection by printing some sample tags. Go to the
Jewelry Shopkeeper's COMMAND MENU. (To get to the Command
Menu from Windows, double-click on the JS-Menu icon) At the
Enter Your Choice---> prompt, type (for Datamax-type)
COPY DMXTEST LPT1 and press Enter
or, for a Zebra type
COPY ZEBTEST LPT1 and press Enter
or for an Eltron printer (some low-end Zebras are Eltrons) type
COPY ELTEST LPT1 and press Enter
If different, use the correct port name in place of LPT1
This should make the printer print a few tags. The layout
will not be correct for your tags, but at least it should print
something that looks as if it would fit a dumbell tag. If it
doesn't print, that means that either the port name you have
specified is wrong, the cable is wrong or the MODE statement
is wrong (if using serial.) Technical note: This ZEBTEST
file is a simple text file containing ZPL to print a few
tags. The DMXTEST file contains some basic Datamax
4) After you have determined that the test is ok, start the
Jewelry Shopkeeper, go to the System Maintenance menu and
choose Printer Redirection. Make sure the printer number
selected for the Thermal Printer corresponds to the right
printer port. To do this, check the list of printers and
make sure one of the entries has the correct printer port
name in the PRINT_PORT column. Note the number on the left
side of that line, then type that number in the following
screen next to the line where it lists THERMAL TRANSFER
5) From Jewelry Shopkeeper choose 2,5 for Tag Printing.
Press D until that line reads THERMAL on the far right.
Press B for layouts and make sure the first question has a
D or a Z or an E according to your printer.
6) See the separate tag layout instructions - which are specific
to your type of printer.