There isn't a very simple way of splitting a layaway ticket
when a customer picks up one item of several left on layaway.
We would have to suggest this:
1) Edit the Sale.
2) Remove the item(s) that is NOT being picked up. (by typing zero for the
3) If the existing deposit is more than the item being picked up, then
refund the overpayment. If the existing deposit is less then the item being
picked up, accept payment for the balance of the picked up item.
4) Create a new ticket for the items not being picked up today. If you
issued a refund on the original ticket, or if the customer is giving you an
additional deposit for the new layaway ticket then apply that payment to
this new ticket. If there wasn't an overpayment, then make no payment
In general, if a customer puts several items on layaway and it's likely
they will pick up just one, then it would be better to put each item on a
separate ticket to start with. (but, of course, you won't always know ahead
of time, you you may occasionally need to follow the above steps to split