If the "Salutation" field on the customer screen is filled in, then
mailing labels will print the customers name using this information
rather than using the last name and first name. This feature is in
case you want to address a customer a certain way rather than just
letting the Shop-Pro print it normaly. For example, a customer might
prefer to receive mail addressed to Col. J.F. & Mrs. Smith instead
of Col. & Mrs. or John & Mary, etc.
If filled in, this box does not NOT automatically change when the
customer name changes.
You can manually change it from the customer edit screen 8,2,1 - but
first choose Yes for the question "ask for the customers mailing label
salutation" on page 2 of "store information defaults.
Alternatively you can recreate all the saluations based on the customers'
names by choosing option 8,1,8,S from the Main Menu. Note that if you
had typed in a special salutation like the above (Col. J.F. & Mrs. Smith)
it would be replaced with the normal salutation for everybody.