If a name has been deleted from the customer list and you edit a sale for
that customer, a message similar to the following message will appear:
º The customer name in the sales file: Ayers º
º and the customer name in the customer file: º
º DON'T MATCH ! º
º There must be a customer last name in the customer file: Ayers º
º with a customer number of: 1449 º
º in order for you to continue. º
To add back a customer name that has been deleted inadvertently:
Write down the Last Name and Customer Number - In this case AYERS and
1449. From the main menu, choose Maintenance and Customer Maintenance.
Select choice 7, Choose Next Customer Number. Write down the customer
number that appears. Assume the next number is 2004. Write down 2004 and
then type 1449 over the 2004 and press <Enter>.
Go to the Add a New Customer choice, type AYERS in the last name. When the
customer list appears press <Esc> even if the name AYERS appears with the
correct first name. Pressing <Esc> is very important.
The question Do you want to add customer AYERS? Yes No will appear. Select
Yes. Add the name and address as appropriate. Make sure at the top left
corner of the screen the customer number 1449 has been assigned.
When the customer name has been added correctly, go back to the Customer
Maintenance Menu and select Choose Next Customer Number again. Put the
customer number back to 2004 and press <Enter>.
You should now be able to edit the customer's sales in the Edit Sales
feature of the Sales menu.
REMEMBER! the numbers 1499 and 2004 above are examples. You must
substitute your own applicable numbers!