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Saving Repair Picture Files


New and simplified method for Shopkeeper Version 9.7 and higher.


1) Drag or Save or Copy one (just one) picture with any name into the

JSREPORT folder which is on the Windows Desktop. The picture can come

from any camera or CD or website (usually in .JPG or .GIF format)


2) In Shopkeeper open a repair and Page-Down to get the receipt options

where you can choose Picture and it will ask if you want

to add the picture from the JSREPORT folder. (Unless the item already has

a picture in which case it will offer to display it.)


That's all!  But see below for more options and further information.



First, make sure you select Yes to the repair Picture option on Page 16

of Store Information Defaults. Then the repair detail screen can also

import the last picture dragged to the JSREPORT folder.


Retrieve the job's repair detail screen (with the Instructions,

Descriptions, Due Date, etc.) Then press PageDown to skip all the entry

boxes. When Prompted for the Envelope etc, select the Picture choice.

If the job already has a picture the existing picture will show. Otherwise

it will import the picture in the JSREPORT folder


You can access the repair detail screen either via the sales screen

or via the repair menu.



Picture Saving Notes:


The picture you drag into the JSREPORT folder is removed from that folder

and copied to the Shopkeeper picture folder.


It's best to drag only one picture at a time to the JSREPORT folder. If you

have more than one there, Shopkeeper imports only the most recently dated



For Repairs this folder is called JOBPICT on the same drive where

Shopkeeper lives (but off the drive root, Not in the complink.js folder)

Repair pictures are renamed to match the job number.


To remove a picture from an item (repair or inventory) delete or move

the associated picture file (see above paragraphs)


You can drag pictures from digital cameras or a website or a catalog CD.

Depending on your setup you may be able to drag the picture to the

JSREPORT folder or you may be able to Right-Click the picture and copy

it to the JSREPORT folder.


The import routine imports only the most recent picture in the JSREPORT

folder and will ignore pictures dated from an earlier date.


When you right-click files in Windows you often have a Send-To option.

If you would like to add the JSREPORT to the Send-To list and have

Windows XP, right-click the Start Button, choose Explore, then open

the SendTo entry. Then right-click and drag the JSREPORT folder into

the SendTo List. When you release the mouse choose Create Shortcut Here.


You can also further simplify the picture import by instructing Shopkeeper

to find your picture in a different folder on your computer other than

the JSREPORT folder. You specify this alternative temporary picture import

folder on page 16 of "Store Information Defaults." For example, if your

webcam always puts pictures in the folder C:\WEBCAM\PICTURES you can

specify this and then you wouldn't even need to drag the picture to the

JSREPORT folder.


However this can be tricky because a) you have to locate where that folder

is and b) you have to specify it in complete short-file-name format

which could look something like C:\DOCUME~1\ALLUSE~1\APPLIC~1\0005

which may require a computer geek to figure out. However, if you can

direct your webcam or digital camera to always store its pictures in a

simple folder name with less than 8 characters such as C:\MYPIX then

you can save a step on the picture import.



You can also bypass the JSREPORT folder step and manually save the

pictures with the correct name in the correct picture folder - i.e.

the same way all previous Shopkeeper versions accepted pictures.




Equipment Notes.


The picture files can come from a variety of different sources so you can

take pictures yourself with a digital camera, webcam, scanner, video

capture card or a graphics program. You can also copy pictures from the

jewelry manufacturer's website or catalog CD.


Compulink doesn't sell equipment and it's hard to give you current

information on something that changes as fast as digital photography.


The things to consider are what kind of quality are you looking for and what

kind of speed and convenience and price.


If you want good (catalog) quality and want something that's pretty much

ready to go, get something like the Kassoy or Gesswein lightbox system.

It should include a lightbox and semi-invisible jewelry mounts, cables,

instructions etc.


Without a lightbox quality drops but may well be good enough for on-screen

use or for flyers - especially if you can fashion a small area on the desk

with white paper that's well lit - with halogen or specialty lights.


If you want on-screen/flyer quality but would like something that's as quick

as possible then you'd look for a 'webcam' type of camera. That means the

camera is connected to the computer - you see the 'viewfinder' on screen and

click a button to save.


A regular digital still camera can have super-high quality - in terms of

megapixels (they can easily make catalog quality 8"x10" photos and larger)

however the lighting and posing are still key. Also you take the photo onto

the cameras chip and then transfer to the computer as a separate step

(whereas the webcams take the picture directly to the computer)


Webcams generally have mediocre quality and manual focus so at the very

least find one with either a USB 2.0 connector or a firewire connector.

E.g. We have tested the $70 "Creative Webcam Live! Pro" with USB 2.0 using

the Webcam Center software they include on their CD to capture pictures

which is simple enough and yields decent low-resolution pictures.


Better to get a good quality camcorder that can function as a high-quality

webcam. In that case you get a fully functioning digital DV video camera

(think off-duty hours) and a 'webcam' that offers higher quality optics, and

auto-focusing. Many of them are in the $500 range ($300 and up - 4 years ago

that would be $2000 and up)

Double-check sure that the camcorder has the webcam option with streaming

USB and firewire connectors. Check that you can preview the picture

on-screen and click a button to take the picture. Firewire is the

better connection if your computer has that option..


Whichever camera you get (cheap webcam, digital still, camcorder) - be sure

that it has a real macro mode so you can focus down to a few centimeters.

Some cameras say "macro down to 40cm." While that's close for a person it's

too far for a ring where you may need to focus as close as just 1 inch.


In all of the above it may be worth taking a ring down to a store and

testing it out in person - even if it costs a bit more than mail order.