As a one-time procedure, check the status of the Shop-Pro icon. From the
Windows desktop right-click on the Shop-Pro icon then choose properties
and then pick the MISC screen and then at the bottom of the window make
sure the PrtSc box is NOT checked, then click Ok.
Then whenever you are in Shop-Pro you can print the screen by pressing
SHIFT-PRINTSCREEN on your keyboard. It might take a minute to print. Some
printers may require that you press the form-feed button or equivalent
to actually kick out that page since it's not a complete page.
Note that you can send a copy of the screen to the Windows' clipboard
by pressing ALT-PRINTSCREEN. This is an image you can paste into MS-Word.