The error message "MSVBVM60.DLL not found" indicates that a part of Windows
is missing. Specifically some Visual Basic files are missing.
You can reload those by running the program VB60SP6 on your Version 9.6 CD
Or you can obtain a copy from our website at
If you prefer to get the files directly from Microsoft here is a
Microsoft page with a link to download for the missing files.
These downloads are for Windows 95, 98 and ME
Let us know if that does not fix the problem.
If you continue to have problems viewing the reports you can temporarily
try a different report viewing option. From page 2 of Store Information
Defaults you can try view method 8 to use the standard Windows Notepad
program to view reports. (note however, that Notepad isn't good for very
You can also try view method 7 for a DOS viewer that is reliable
but which doesn't show as much of the report at a time as the Windows
viewer. We'd suggest you only use method 7 as a temporary fix.