1. Turn the printer on and wait for at least 5 seconds.
2. Press the "Feed" button for about 10 seconds, then the "Ready" and "Power" indicators witll turn OFF in order.
3. Release the feed button when the two indicators light again.
4. The printer will then feed 12 inches of label stock and be reset to the factory default settings.
Download windows drivers: http://www.amtprinters.com/software.shtm