Connecting Barcode Thermal Transfer Tag Printers
* Note that a C-Itoh and Citizen printers use the same 'language
as a Datamax printers (they are Datamax compatible) so references to
Datamax below apply to you if you have a C-Itoh or a Citizen printer.
1) Know what port the printer is plugged into (e.g. LPT1, LPT2,
etc.) We always recommend that you connect a printer to a
parallel / LPT port.
2) If you need to connect the printer to a USB port and if you have
Windows 2000 or XP AND have a network we have some suggestions on
how to get that working. (which you'd have to use before continuing)
3) Test the connection by printing some sample tags. Go to the
Jewelry Shopkeeper's COMMAND MENU. (To get to the Command
Menu from Windows, double-click on the JS-Menu icon) At the
Enter Your Choice---> prompt, type (for Datamax-type)
COPY DMXTEST LPT1 and press Enter
If different, use the correct port name in place of LPT1
This should make the printer print a few tags. The layout
will not be correct for your tags, but at least it should print
something that looks as if it would fit a dumbell tag. If it
doesn't print, that means that either the port name you have
specified is wrong, the cable is wrong or the MODE statement
is wrong (if using serial.) Technical note: The DMXTEST file
contains some basic Datamax instructions.
4) After you have determined that the test is ok, start the
Jewelry Shopkeeper, go to the System Maintenance menu and
choose Printer Redirection. Make sure the printer number
selected for the Thermal Printer corresponds to the right
printer port. To do this, check the list of printers and
make sure one of the entries has the correct printer port
name in the PRINT_PORT column. Note the number on the left
side of that line, then type that number in the following
screen next to the line where it lists THERMAL TRANSFER
5) From Jewelry Shopkeeper choose 2,5 for Tag Printing.
Press D until that line reads THERMAL on the far right.
Press B for layouts and make sure the first question has a
6) See the separate tag layout instructions - which are specific
to your type of printer.